Frequently Asked Questions


How many dog's do you pet sit at one time?

Our pet sitters typically look after one to two dogs at a time up to a maximum of three. This allows for the best of both worlds: your pup receives personalized attention while enjoying socializing with a buddy. Buddy dogs are matched based on size, age and temperament. If you prefer solo boarding, just let us know and we can try and set that up too!

Do you care for other types of pets?

We focus on providing the best care for all city-dwelling pets. If you tell us how to take care of them, we are happy to see if we can provide service! We have cared for fish, bunnies and even hamsters.

Can I request a specific Pet Sitter to look after my pet?

We make every effort to meet specific requests, but if the sitter you are requesting is not available we encourage you to try out one of our other highly qualified pet sitters. We use a team-based approach for our provision of pet care services to ensure that we always have a Pet Sitter available upon request. This team approach allows our Pet Sitters to take a vacation or a sick day. Rest assured, all of our Pet Sitters receive the same intensive training. Our technology system allows our team to share detailed notes on pets so that everyone has the same important information to ensure your pet has a great experience.

What is a typically day of boarding like for my pet?

We offer overnight boarding (24-hour maximum) and day care (12-hour maximum). Your pup will enjoy a full day of care all from the comforts of a pet care home. Unlike many companies, we arrange a trial stayover at no extra cost to you. This allows us to pay attention to the details. We use this time to really get to know your pet, their likes and dislikes and some of their favorite things.